Privacy Policy

Optimum Behavioral Health & Wellness, LLC respects your privacy and is committed to protecting the information you provide to us.

Information We Collect

We may collect information such as your name, email address, mailing address, and mobile phone number when you contact us, schedule services, complete forms, or provide consent to receive communications from us.

How We Use Information

We use information provided to us to provide and administer our services, communicate with clients, manage appointments, send account and service-related notifications, and respond to inquiries.

SMS and Mobile Information

If you provide consent to receive SMS messages, your mobile phone number and SMS consent information will be used to send account notifications, appointment reminders, service updates, and other administrative communications related to your interactions with Optimum Behavioral Health & Wellness.

Mobile opt-in data and consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, or disclosure.

Data Retention

We retain information as necessary to provide our services, maintain appropriate business and administrative records, comply with legal obligations, and fulfill the purposes for which the information was collected.

Contact Us

Optimum Behavioral Health & Wellness, LLC
117 Julia St, Suite 10
West Monroe, LA 71291
Phone: (318) 327-8596
Email: info@optimumbhw.com

SMS Terms & Conditions

Optimum Behavioral Health & Wellness, LLC may send SMS messages to users who provide consent. Messages may include appointment reminders, appointment updates, account notifications, service-related notifications, and other administrative communications related to your interactions with our practice.

SMS Consent

SMS consent may be provided verbally. By providing verbal consent, you authorize Optimum Behavioral Health & Wellness to send SMS messages to the mobile number provided for the purposes described above.

Message Frequency

Messaging frequency may vary.

Message and Data Rates

Message and data rates may apply.

Opt-Out

To opt out at any time, text STOP.

Help

For assistance, text HELP or visit our website at www.optimumbhw.com.

Privacy Policy

Visit www.optimumbhw.com for our Privacy Policy.

Terms of Service

Visit www.optimumbhw.com for our Terms of Service.