Privacy Notice– Optimum Behavioral Health & Wellness
Data Collection
Optimum Behavioral Health & Wellness may collect personal information including your name, email address, mailing address, and mobile phone number when you opt in to receive SMS updates or communications. This information may be collected through our website contact forms, email communications, patient intake forms, or other authorized third-party scheduling or communication systems used by our practice.
Data Usage
The information collected is used solely for purposes related to Optimum Behavioral Health & Wellness services. This may include appointment reminders, service updates, administrative notifications, and other communications related to your care or interaction with our practice.
Data Security
Optimum Behavioral Health & Wellness takes reasonable and appropriate measures to safeguard your personal information. Secure systems and internal safeguards are implemented to protect your data from unauthorized access, misuse, or disclosure.
Data Retention
Your information will be retained for as long as you remain subscribed to our SMS or communication services or as required for administrative, legal, or healthcare recordkeeping purposes. You may request removal of your contact information from SMS communications at any time.
Message and Data Rates
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, particularly if you do not have an unlimited texting or data plan.
Messages may be recurring and message frequency may vary depending on your interaction with our services.
Contact Information
For assistance regarding SMS communications, you may contact Optimum Behavioral Health & Wellness at:
Phone: 318-327-8596
Email: office@optimumbehavioralhealth.org
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any text message you receive from us, or by contacting our office directly at the phone number or email listed above.
After opting out, you will receive a confirmation message and your number will be removed from our messaging list within 24 hours.
Non-Sharing Clause
Optimum Behavioral Health & Wellness does not sell, rent, or share mobile numbers or personal information with third parties for marketing purposes.
Mobile opt-in information will never be shared with external organizations for marketing or promotional use.
Data Protection Practices
To ensure the protection of personal information, Optimum Behavioral Health & Wellness implements the following safeguards:
Internal Access Controls: Access to personal data is limited to authorized personnel based on their role and job responsibilities.
Staff Training: Team members receive ongoing training regarding privacy practices, confidentiality requirements, and secure handling of sensitive information.
Security Protocols: Administrative and technical safeguards are in place to protect against unauthorized access or disclosure of personal data.