At Optimum Behavioral Health & Wellness, we are committed to ensuring that every patient is aware of their rights and receives care that is respectful, ethical, safe, and lawful. This policy applies to all staff, contractors, and providers who deliver care within our clinic. Patients are entitled to confidential treatment and will be informed of their rights when they begin services.

Key Procedures

• Patient Information: Provide all patients with a copy of their rights at intake.

• Visibility: Post Patient Rights in a clearly visible location within the clinic.

• Acknowledgment: Document in the EHR that each patient has received and reviewed their rights.

• Training: Ensure all staff members receive annual training on patient rights.

Responsibilities

• Clinical Director: Oversees implementation of patient rights and ensures staff training is completed.

• Business Director: Ensures patient rights documents are posted and distributed appropriately.

• Staff: Responsible for respecting and upholding patient rights in all interactions and daily practice.